1. Agreement Overview

1.1 Welcome to JoyPlay Services

Welcome to the games and related services provided by JoyPlay (hereinafter referred to as "we," "us," or "the Company"). These User Terms of Service (hereinafter referred to as the "Agreement") constitute a legally binding agreement between you and JoyPlay regarding your use of our products and services.

1.2 Company Information

Company Name: JoyPlay
Email: joyplay@joyplay.cloud
Contact Number: +852 4715 8968

1.3 Agreement Acceptance

By registering for, accessing, or using any JoyPlay service, you acknowledge that you have read, understood, and agree to all the terms and conditions of this Agreement, as well as any supplemental terms and conditions that we may publish from time to time. If you disagree with any of this Agreement, please do not use our services.

2. User Eligibility and Account Registration

2.1 User Eligibility

You represent and warrant that:

• You have reached the legal age of majority (generally 18 years old) or have obtained the permission and supervision of your legal guardian;
• You have full civil capacity and are able to independently assume legal responsibility;
• All information you provide is true, accurate, and complete, and does not infringe upon the legal rights and interests of any third party.

2.2 Account Registration

You are required to register an account to use some of our services. During the registration process, you must provide accurate information.

You are responsible for the security of your account and password and are legally responsible for all activities conducted under your account.

You may not transfer, rent, lend, or share your account with others.

If you discover that your account has been compromised or has any unusual activity, you must notify us immediately.

3. Service Content and Usage Rules

3.1 Service Content

The services provided by JoyPlay include but are not limited to:

• Download, installation, and use of game products;
• Online game services and community features;
• Purchase and use of in-game virtual items;
• Other related services we may launch from time to time.

3.2 Usage Rules

You agree to abide by the following rules when using our Services:

• Comply with all applicable laws and regulations and the provisions of this Agreement;
• You may not use our Services to engage in any illegal or unauthorized activities;
• You may not interfere with or disrupt our Services or the servers and networks connected to our Services;
• You may not access or attempt to access our systems or data without authorization;
• You may not use any automated tools, software, or programs to access or use our Services;
• You may not create, publish, or disseminate any content that infringes upon the intellectual property rights, privacy rights, or other legal rights of others;
• You may not engage in any other conduct that may harm the interests of JoyPlay or other users.

4. Intellectual Property Rights

4.1 Ownership

JoyPlay owns the intellectual property rights in all content on our Services, including but not limited to game software, graphics, images, text, music, sound effects, trademarks, and logos. Such content is protected by copyright, trademark, patent, and other intellectual property laws.

4.2 License to Use

We grant you a personal, non-exclusive, non-transferable license to use our Services within the scope of this Agreement. You may not:

• Copy, modify, adapt, translate, reverse engineer, decompile, or attempt to derive the source code of the Services;
• Rent, lease, loan, sell, distribute, or transfer our Services or any related rights;
• Create derivative works or exploit our Services for commercial purposes, unless you obtain our written permission.

4.3 User Content

You may upload, post, or transmit content ("User Content") while using our Services. You retain all ownership rights in your User Content, but you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such User Content to provide and improve our Services.

You represent and warrant that:

• You own all necessary rights to the User Content, including but not limited to intellectual property rights;
• The User Content does not infringe the intellectual property rights, privacy rights, or other legal rights of any third party;
• The User Content complies with all applicable laws and regulations and this Agreement.

5. Privacy Protection

5.1 Collection and Use of Personal Information

We value your privacy and will collect and use your personal information in accordance with our Privacy Policy. You consent to our collection, use, storage, and protection of your personal information in accordance with our Privacy Policy.

5.2 Cross-border Data Transfer

Because our services may involve cross-border data transfer, you consent to our transfer of your personal information to overseas locations for processing and storage, provided that we take appropriate measures to protect the security of your personal information.

6. Paid Services and Virtual Items

6.1 Paid Services

We may provide paid services, for which you will be required to pay the applicable fees according to our published pricing and payment methods. All fees, once paid, are non-refundable unless required by law or otherwise provided in this Agreement.

6.2 Virtual Items

Our services may include virtual items, such as game currency, props, and equipment. You understand and agree that:

• Virtual items are merely part of the service. You purchase the right to use, not the ownership of, the virtual items;
• Virtual items cannot be transferred, sold, or traded with other users unless expressly permitted by us;
• Virtual items may be adjusted or removed due to service updates, maintenance, or other reasons, and we are not responsible for any losses resulting from such changes.

7. Service Changes and Termination

7.1 Service Changes

We reserve the right to change, interrupt, or terminate part or all of our services at any time based on business development needs, including but not limited to:

• Updating service content or features;
• Adjusting service fees;
• Suspending or terminating certain services.

We will notify you of these changes in advance in an appropriate manner, and you may choose to continue or cease using the services after the changes.

7.2 Service Termination

We reserve the right to terminate your access to the services in the following circumstances:

• Your breach of any term of this Agreement;
• Legal or regulatory requirements;
• If we believe that continued provision of the services may harm us or other users.

After termination of service, your account and related information may be deleted, but we will retain necessary records as required by law.

8. Disclaimer and Limitation of Liability

8.1 Disclaimer

Our services are provided on an "as is" basis without warranties of any kind, either express or implied, including but not limited to warranties of availability, accuracy, completeness, or fitness for a particular purpose.

We do not guarantee that the services will be uninterrupted or error-free, or that errors will be corrected.

Your use of our services is at your own risk.

8.2 Limitation of Liability

To the extent permitted by law, JoyPlay and its directors, employees, partners, or suppliers shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, lost data, or business interruption, even if we have been advised of the possibility of such damages.

9. Dispute Resolution

9.1 Negotiation Settlement

Any dispute between you and JoyPlay shall be resolved through friendly negotiation.

9.2 Governing Law

The formation, effectiveness, performance, interpretation, and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China.

9.3 Jurisdiction

If negotiation fails, either party shall have the right to initiate legal action in the People's Court with jurisdiction over the location of JoyPlay.

10. Amendments and Effectiveness of the Agreement

10.1 Amendments to the Agreement

We reserve the right to amend the terms of this Agreement from time to time. The amended Agreement will be posted on our website or services and will take effect from the date of posting. Your continued use of our services constitutes your acceptance of the amended Agreement.

10.2 Effective Date

This Agreement shall be effective from the date you click "Agree" or begin using our Services.

11. Other Terms

11.1 Entire Agreement

This Agreement constitutes the entire agreement between you and JoyPlay regarding the use of our Services and supersedes all prior oral or written agreements.

11.2 Severability

If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in effect.

11.3 Notices

All notices must be in writing and sent to our contact email address or the contact information you provide.

11.4 Contact Us

If you have any questions or suggestions regarding this Agreement, please contact us through the following means:

Email: joyplay@joyplay.cloud
Tel: +852 4715 8968

Thank you for choosing JoyPlay's services!

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